This privacy policy describes how bifco.shop (the Site, we, us, or our) collects, uses, retains, and discloses your personal information when you visit the Site or make a purchase.

Contact Information

If you have any questions about this policy, wish to exercise your rights, or want to file a complaint, you can contact us using the following details.

Bifco
3995 Bd Lite
Laval QC H7E 1A3
Canada
Email info@bifco.shop

The person responsible for the protection of personal information can be reached at this address.

Personal Information Collected

We collect personal information when you interact with our Site, place an order, or contact us.

Device Information

Purpose of collection
To ensure the proper functioning of the Site, analyze its use, and improve the user experience.

Source of collection
Collected automatically using cookies, pixels, log files, and similar technologies.

Information collected
IP address, browser type and version, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose of collection
To process orders, manage payments, arrange shipping, provide confirmations and invoices, communicate with customers, prevent fraud, and comply with our legal and contractual obligations.

Source of collection
Collected directly from you.

Information collected
Name, billing address, shipping address, payment information, email address, and phone number.

Customer Service Information

Purpose of collection
To respond to inquiries, offer support, and ensure proper follow-up.

Source of collection
Collected directly from you.

Information collected
Name, email address, message content, and information related to the order or reported issue.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the functioning of the Site, analyze performance, personalize content, and measure the effectiveness of our advertising campaigns.

These tools may collect information about your browsing and interactions with our advertisements. You can manage or disable cookies through your browser settings or through our consent banner where applicable.

Advertising and Marketing

We use third-party advertising services, including Facebook, Instagram, TikTok, and Google, to promote our products.

These partners may collect or receive certain information through cookies or pixels to measure ad performance, display relevant ads, and analyze purchasing behavior.

The shared information may include your interaction with the Site, your purchases, and your interaction with our ads on other platforms. No sensitive personal information is sold.

Sharing of Personal Information

We share your personal information only in the following cases.

With Shopify, which hosts our online store.
https://www.shopify.com/legal/privacy

With Google Analytics, to analyze Site usage.
https://www.google.com/intl/en/policies/privacy/
Opt-out option https://tools.google.com/dlpage/gaoptout

With our advertising partners for the delivery and analysis of advertising campaigns.

When required by law, regulation, court order, or legal request.

We do not sell your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal and regulatory obligations.

Your Rights

In accordance with applicable laws, including the Act respecting the protection of personal information in the private sector in Quebec, you have the right to access your personal information, request its correction, request its deletion subject to legal obligations, and withdraw your consent where applicable.

To exercise these rights, please contact us using the contact details provided above.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so that it can be deleted.

Changes

We may update this privacy policy to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page.